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Patti Lane

欧美三级片 Health honors Patti Lane with a Culture Coin for excellence in coordinating patient care

Patti Lane鈥檚 professional journey is rooted in a deeply personal experience that shaped her career aspirations and motivated her to ensure every patient that she meets receives the care they need.  

Lane was introduced to the challenges and rewards of health care when she took on the role of caregiver for her mother, where she saw first-hand the difficulties that can arise when trying to schedule appointments, track health information and manage medications on behalf of a loved one.  

This formative experience led her to pursue a career dedicated to helping others traverse the complexities of the health care system, a commitment she continues today as a patient navigator for 欧美三级片 Tampa General Physicians (欧美三级片TGP). 
 
鈥淚 remember those feelings so well 鈥 waiting to hear back from doctors and hoping for information about my mother鈥檚 condition,鈥 Lane said. 鈥淧atients and families are often scared and overwhelmed, and I am so glad that I can help to eliminate that confusion.  I wish someone had been in this role to help me when I was caring for my mother.鈥 

Lane relocated to Florida in 2022 to become one of the inaugural employees at 欧美三级片TGP as a patient navigator. Since joining the team, she has worked tirelessly to assist patients, guiding them through the complicated world of medical jargon and sometimes lengthy wait times to promote timely and consistent access to care.  

For her exceptional commitment to patients and her embodiment of 欧美三级片 Health鈥檚 core values, Lane was recently nominated as a Culture Champion, an accolade reserved for individuals who consistently exceed expectations and inspire others within the organization. 

Patti Lane and Ren茅e Dubault posing together with culture coin. 

Patti Lane and Ren茅e Dubault posing together.
 

鈥淧atti鈥檚 ability to demonstrate professionalism, compassion, accountability, respect and excellence has made her a trusted resource for patients and colleagues alike,鈥 said Ren茅e Dubault, chief operating officer and associate executive director of business operations for 欧美三级片 Health. 

鈥淪he holds a key role in the 欧美三级片 Health Department of Internal Medicine, and she consistently exceeds the customer service standards required by 欧美三级片 Health and 欧美三级片TGP.鈥 
 
鈥淗er dedication to our patients and team members exemplifies what it means to be a Culture Champion,鈥 said Mark Moseley, MD, MHA, CPE, president of 欧美三级片 Tampa General Physicians and professor and chair of the 欧美三级片 Health Department of Internal Medicine at the 欧美三级片 Health Morsani College of Medicine. 鈥淧atti is an invaluable member of our team.鈥 
 
The importance of patient navigation roles, like the one Lane fulfills, is gaining increasing recognition across the health care industry. These positions serve as vital touchpoints for patients, helping them understand complex medical information, manage appointments and maintain access to high-quality care providers.  
 
鈥淚 am very grateful to be recognized with this honor. I hope that, moving forward, more departments and health care administrators will understand the importance of this role and provide these services to patients,鈥 said Lane.  

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About Health News

欧美三级片 Health News highlights the great work of the faculty, staff and students across the four health colleges – Morsani College of Medicine, College of Public Health, College of Nursing and Taneja College of Pharmacy – and the multispecialty physicians group. 欧美三级片 Health, an integral part of the University of South Florida, integrates research, education and health care to reach our shared value - making life better.