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Strategies for Effective Communication Certificate

Communicating with confidence and clarity is an essential skill in the modern workplace. If you are interested in becoming a high-performing business leader, our five-week program will sharpen your messaging and listening skills by helping you become more observant, intentional, persuasive and sympathetic in any situation. 

Å·ÃÀÈý¼¶Æ¬â€™s Strategies for Effective Communication Certificate focuses on communication training central to career advancement, filling in the skills gap seen by HR recruiters in 31% of job candidates, . This online program will give you practical insights into developing stronger listening and messaging skills and producing better workplace outcomes. You will gain a competitive edge at any stage of your career.

Curriculum & Course Details

As a participant, you will expand your communication skills by working through five online modules:

• Understanding Generational and Dimensional Diversity: Get equipped to work with people of all ages and backgrounds.
• Listening to Understand: Develop your ability to really hear what others are saying without judgment.
• How to Effectively Ask Questions: Get to know your audience and identify the right questions to ask in context.
• Negotiation: Learn skills that produce win-win results for all parties.
• How to Deliver Difficult Messages: Learn to follow the 10 commandments for sharing bad news, prioritizing the dignity of the receiver.

Frequently Asked Questions

Why choose Å·ÃÀÈý¼¶Æ¬?

• Participate in a prestigious professional development program to fine-tune the soft skills most in demand by employers.
• Acquire practical new skills in a five-week program that fits into your work schedule.
• Earn continuing education credits/CEUs.
• Earn a credential backed by a major research university and add a digital badge to your social profile.
• Register on an open-enrollment basis – no application required.

Who should enroll?

• Professionals seeking to upskill to land a leadership role.
• Corporate leaders seeking to advance to higher-level roles.
• Individuals who want the skills and credential provided by Å·ÃÀÈý¼¶Æ¬.
• Groups of individuals supported by their company to enhance their team communication skills.
• Key performers in an organization seeking to build a better communication dynamic.